General Support
For account issues, platform bugs, login problems, and general queries.
collabex.market@gmail.com
Response: Within 2 business days
Content & Academic
For content corrections, academic integrity concerns, and lecture requests.
collabex.market@gmail.com
Response: Within 3 business days
Legal & Compliance
For copyright notices, DMCA takedown requests, and legal enquiries.
collabex.market@gmail.com
Response: Within 5 business days
Partnerships & Collaborations
For college partnerships, company collaborations, sponsorships, and placement tie-ups.
collabex.market@gmail.com
Response: Within 5 business days
Grievance Officer
As required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, MBA Learning Hub has designated a Grievance Officer to address complaints regarding content and user experience.
Name: MBA Learning Hub Support Team
Email: collabex.market@gmail.com
Resolution Time: Within 30 days of receipt
Frequently Asked Questions
How do I report a bug or technical issue?
Use the "Report Issue" button available on every page, or email collabex.market@gmail.com with a description of the issue and your device/browser information.
How do I request a new subject or lecture?
Visit the Request a Subject page or email collabex.market@gmail.com. We consider all student requests and prioritize based on demand and available resources.
I found an error in the notes. What should I do?
Email collabex.market@gmail.com with the lecture name, the incorrect section, and the suggested correction. We review all content feedback within 3 business days.
My account has been suspended. How do I appeal?
Email collabex.market@gmail.com with your registered email address and a brief explanation of the situation. Our Grievance Officer reviews all appeals within 7 business days.
How do I delete my account?
Email collabex.market@gmail.com from your registered email address requesting account deletion. We will process the request within 10 business days and confirm deletion.
I want to contribute content or become a mentor. How?
Email collabex.market@gmail.com with your academic background, area of expertise, and what you would like to contribute. We review all applications individually.